With Auto Pay, the amount of your electric bill is automatically withdrawn from your bank account each month on the bill due date. Auto Pay makes it so you never have to worry about paying your bill on time.
When will my first automatic payment take effect?
Auto Pay takes effect immediately, withdrawing payment on the payment due date listed on your bill. If the current bill’s due date has already passed, the payment will be withdrawn from the bank immediately, posting to your Idaho Power account the next business day. If you sign up for Auto Pay and your account has a past due balance, our system will request an Auto Pay payment for the past due amount the next business day. Following that, your bill would then be auto withdrawn on your current bill’s due date.
How will I know my bill has been paid?
The Auto Pay deduction will be listed on your monthly bank statement as “IDAPOWER.” You also will receive a confirmation email, and the payment will be reflected on your next Idaho Power bill.
What if there is not enough money in my bank account to cover the payment?
Auto Pay can be canceled up to 5 a.m. Mountain Time on the due date. After this time, the payment will be sent to the bank and cannot be stopped. Just as if you were paying by check, a $20 returned payment fee will be applied to your Idaho Power account if there are insufficient funds. Your bank may charge you additional fees. You can cancel Auto Pay in My Account.
Will I still get a paper bill from Idaho Power?
Yes, unless you are signed up for Paperless Billing. Paperless Billing and Auto Pay are recommended for maximum convenience. The upcoming date and amount of the automatic payments will be printed on the bill, so you’ll know exactly how much will be deducted and when. A reminder email, with the scheduled payment date and amount, will be sent two business days prior to the due date.
Can I make a one-time payment, even if I’m signed up for Auto Pay?
Yes, you can make a one-time payment anytime, even if you’re set up for Auto Pay. Note: If you make a one-time payment near your Auto Pay due date, your automatic payment may have already begun processing. This can result in a duplicate payment. If a duplicate payment occurs, your next Auto Pay will be skipped. If you schedule a one-time payment for the full balance, your monthly Auto Pay withdrawal will be skipped. If you are making a partial payment with your one-time payment, your Auto Pay payment for the remaining balance will be withdrawn on the regularly scheduled due date or after the one-time payment processes, whichever comes later.
Can I also sign up for Budget Pay?
Yes. Auto Pay and Budget Pay work well together, allowing you to make your payments automatically and know approximately how much each bill will be.