Bill Inserts & Connections

Connections:

• Find Your Outdoor Adventure at an Idaho Power Recreation Site
• Check Out What’s New at Idaho Power Parks
• Fire Recovery Underway at Daly Creek
• Stovetop Baked Beans from the Electric Kitchen

“Connections” en español, junio de 2025

Idaho Power Files General Rate Case
Idaho Power has filed a general rate case with the Idaho Public Utilities Commission (IPUC) requesting an overall rate increase of $199.1 million, or 13.09%. The IPUC will evaluate this request over the next several months, and any resulting changes will not take effect until at least January 2026. A general rate case is a proceeding used by the IPUC to review the costs of operating and maintaining the utility system, and how those costs are allocated among customers. Establishing new general rates will ensure Idaho Power covers the costs of safely and reliably providing electric service.

Wildfire Mitigation and Outage Preparedness
Idaho Power works year-round to prevent wildfires and protect the grid, but fires and fire conditions can still lead to outages. Make sure you’re prepared. Visit idahopower.com/wildfire for tips on preparing for summer outages and more information on Idaho Power’s efforts to keep our communities safe.

Home Energy Audit
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

Clean Energy Your Way — Flexible
Clean Energy Your Way — Flexible is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections:

• Keeping Communities Safe: Wildfire Prevention at Idaho Power
• How Idaho Power Equipment Automatically Reduces Fire Risk
• Prepare Now in Case of Summer Outages
• Blueberry Oatmeal Muffins from the Electric Kitchen

“Connections” en español, mayo 2025

Idaho Power Requests Rate Decrease in Annual Power Cost Adjustment
(sent to all Idaho customers)
Idaho Power has filed the Power Cost Adjustment (PCA), the final piece of its annual spring cost adjustments with the Idaho Public Utilities Commission (IPUC). As a net result of the PCA, the Fixed Cost Adjustment (FCA) and an additional filing related to relicensing the Hells Canyon Complex (HCC), all Idaho customers will see a price decrease. If the requests are approved as filed, a typical Idaho residential customer using 950 kilowatt-hours per month will see an overall monthly decrease of 8.26%, or approximately $9.97.

Rebates for Manufactured Homes
(sent to all residential customers)
Eligible customers buying a new electrically-heated ENERGY STAR® manufactured home can receive a $1,000 sales rebate and their sales consultant a $200 sales bonus.

Home Energy Audit
(sent to Idaho residential customers)
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

Still Time to Enroll in Irrigation Peak Rewards
(sent to all irrigation customers)
Idaho Power’s demand response program for irrigators, Peak Rewards, is still open for enrollment. Submit your packets prior to the June 15 start date to participate and earn a financial incentive.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections:

• Idaho Power’s Flagship Fish Hatchery Gets a Makeover
• Beyond Electricity: Caring for the Snake River
• Proud to Offer Low Prices, High Value
• Chicken Caesar Pita Pockets from the Electric Kitchen

“Connections” en español, marzo 2025

Idaho Power Mobile App and Customer Programs
(sent to all residential customers)
Whether at home or on-the-go, access My Account or our mobile app to pay your bill, get outage or energy use information, and sign up for free and convenient programs — all within a few clicks.

Idaho Power Proposes Rate Decrease with Annual Fixed Cost Adjustment
(sent to Idaho residential and small general service)
Idaho Power has filed the first of two annual cost adjustments with the Idaho Public Utilities Commission (IPUC). This year’s Fixed Cost Adjustment (FCA) requests a decrease of $40.66 million, or 5.28%, for residential and small general service customers in Idaho. If the FCA proposal is approved as filed, a typical residential customer using 950 kilowatt-hours per month would see about a $6.36 decrease to their monthly bill beginning June 1. However, the final impact to customer bills won’t be known until a second annual adjustment, the Power Cost Adjustment (PCA), is filed April 15.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for March 2025

“Connections” en español, marzo 2025

• The People Behind Your Power: Arborist Craig Westling
• Keep Trees Away from Powerlines for Safety and Reliability
• Spring Electrical Safety at Home
• Breakfast Burritos from the Electric Kitchen

Spring Energy Efficiency + Outdoor Electrical Safety Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for spring. Plus, outdoor electrical safety tips.

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit, custom projects, multifamily, and Flex Peak demand response program.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for February 2025

“Connections” en español, febrero 2025

• Protect Your Home and Family: Simple Electrical Safety Tips
• Protecting Your Farm or Ranch Equipment
• Protect Sensitive Electronics With a Surge Suppressor
• Almond Crunch Cake From the Electric Kitchen

Electric Vehicles
(sent to Oregon customers)
Consider an Electric Vehicle (EV)! With prices among the lowest in the nation, record reliable service and clean-energy goals, Idaho Power proudly supports customer use of EVs.

We Can Help You Efficiently Heat and Cool Your Home
(sent to all residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for January 2025

“Connections” en español, enero 2025

• People Behind Your Power: Todd Greenwell, Energy Efficiency Expert
• Maximize Your Savings with Energy Efficiency Programs
• Energy-Saving Resources for Business
• Chai Tea Latte From the Electric Kitchen

Don’t Be the Victim of a Scam
(sent to all residential customers)
Learn how to protect yourself against scams targeting Idaho Power customers.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for December 2024

“Connections” en español, diciembre 2024

• Volunteer Spotlight: Volunteering Hits the Slopes
• Giving Back to Support Our Communities
• Project Share Helps Keep Our Neighbors Warm
• Slow Cooker Beef Stew From the Electric Kitchen

DIY Winter Energy Efficiency Tips + Outage Preparedness Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for winter weather. Plus, learn how to be prepared in case of a power outage.

Project Share
(sent to all residential customers)
Make a voluntary donation to Project Share on your monthly Idaho Power bill to help neighbors who need assistance paying their energy bills. If you or someone you know need help paying an energy bill, learn how to apply for assistance at idahopower.com/projectshare.

Home Energy Audit
(sent to Idaho residential customers)
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for November 2024

“Connections” en español, noviembre 2024

• Harvesting the Storm: Science Adds to Crucial Snowpack
• Research Shows Effectiveness of Cloud Seeding
• White Streaks in the Sky? It’s Not Cloud Seeding
• Tex-Mex Turkey Casserole From the Electric Kitchen

Bill Assistance and Payment Options for Residential Customers
(sent to all residential customers)
Need help with your winter heating bills? We offer Energy Assistance to customers experiencing financial hardship. This federally-funded program for qualified households may provide a one-time benefit (per program year) to assist with home energy costs.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for October 2024

“Connections” en español, octubre 2024

• People Behind Your Power: Your Neighborhood Team
• Safety Tips for Your Home
• Pumpkin Custard Dessert From the Electric Kitchen

Energy Audits and Home Weatherization Financing for Oregon Customers
(sent to Oregon residential customers)
As an Idaho Power residential customer in Oregon, you may qualify for a free energy audit, low-interest weatherization loan or cash payment for energy-efficient electrically heated home improvements. Learn more about our weatherization programs for Oregon customers.

Rebates for Manufactured Homes
(sent to all residential customers)
Eligible customers buying a new electrically-heated ENERGY STAR® manufactured home can receive a $1,000 sales rebate and their sales consultant a $200 sales bonus.

Fall Energy Efficiency and Outage Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for fall weather and how to prepare in case of outages.

Clean Energy Your Way — Flexible
(sent to all non-participating customers)
Clean Energy Your Way — Flexible is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for September 2024

“Connections” en español, septiembre 2024

• Investments in Energy Highways are Key to Our Energy Future
• Batteries Bolster the Grid and Support Hydropower
• Peach Pancakes From the Electric Kitchen

My Account and the Idaho Power Mobile App
(sent to all residential customers)
Whether at home or on-the-go, access My Account or our new mobile app to pay your bill, get outage or energy use information, and sign up for free and convenient programs — all within a few clicks.

Providing Great Value for Our Customers Did you know reliable hydropower helps keep Idaho Power’s prices 20–30% lower than the national average? We are proud to offer some of the most affordable prices in the country.

We can Help You Efficiently Cool and Heat Your Home
(sent to all residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151